Part-Time Concierge
Part-Time Concierge
Reports to: General Sales Manager
Schedule:
- Mondays & Wednesdays | 4:00 PM – 8:00 PM
- Every second Saturday | 9:00 AM – 6:00 PM
Join our dynamic team at our state-of-the-art Lexus
dealership, proudly located in Calgary’s vibrant Northwest Automall. As a
family-owned, family-operated, and dealer-managed business, we are committed to
fostering a supportive environment where every team member feels valued.
As Part-Time Concierge at Lexus of Royal Oak, you
are often the first point of contact for our guests - whether in person or over
the phone. You set the tone for a warm, welcoming, and exceptional guest
experience. Your role is essential in embodying our Lexus philosophy: anticipate
our guests' needs and treat them as you would a guest in your own home.
Key Responsibilities:
·
Greet all
guests warmly, professionally, and respectfully - whether in person or on the
phone.
·
Act as a
helpful first point of contact, directing guests or inquiries to the
appropriate team member or department.
·
Maintain a
working knowledge of dealership departments and staff responsibilities.
·
Build
positive relationships with team members to foster a collaborative work
culture.
·
Handle all
incoming calls efficiently and courteously, minimizing hold times and ensuring
messages are relayed accurately.
·
Monitor
showroom activity and assist with administrative tasks as needed.
·
Manage
filing and paperwork according to dealership procedures.
·
Use our CRM
system to assist with guest communication or follow-up as required.
·
Order and
distribute office supplies as requested.
·
Arrange
courier packages and internal deliveries.
·
Assist with
vehicle pick-up and payment processes during evening hours.
·
Celebrate
guest vehicle deliveries with an enthusiastic greeting.
·
Support the
Sales team and leadership with various tasks as needed.
What You Bring:
·
2+ years of
experience in customer service or hospitality
·
High school
diploma or equivalent
·
Strong
phone etiquette and communication skills
·
Comfortable
with computers and typing
·
Positive,
engaging personality with a passion for delivering exceptional guest service
·
Strong
interpersonal skills and ability to work as part of a team
·
Self-motivated,
dependable, and detail-oriented
·
Valid
driver’s license and clean driving record
·
Being
bilingual is an asset but not required.
·
Flexibility
to adjust hours when needed is appreciated
Why Join Lexus of Royal Oak?
·
Family-owned
and operated, with a positive, team-oriented culture
·
Regular
team events and appreciation activities
·
Supportive
onboarding and training process
·
Stable,
hourly wage for consistent earnings
·
A workplace
where your contributions are valued and growth is encouraged
Want to Stand Out?
Let your personality shine! We invite interested
candidates to send a short video introducing themselves. Tell us who you are,
what drives you, and why you’re excited about this opportunity.
Please email your video (optional) and resume to:
juliar@lexusofroyaloak.com and dawnm@lexusofroyaloak.com. Be sure to include
your name and the date you submitted your resume.
These videos will accompany your resume and be kept
in strict confidence accordance
to our Privacy Policy.
G3 Auto Group is committed to providing equal
employment opportunities to all individuals, regardless of their race, color,
religion, sex, gender identity, sexual orientation, national origin,
disability, age, or any other characteristic protected by applicable law. We
value diversity and believe that a diverse workforce enhances our ability to
innovate, serve our customers, and create a more inclusive and dynamic
workplace.
We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.
